User name

e-N@CEX

Service exclusively for e-Commerce account holders, with delivery guaranteed on the next working day.

e-N@CEX.shop

e-N@CEX service for single-parcel shipments with delivery to businesses in the NACEX.shop network. Available at the delivery point from the next business day, with notification of delivery.

NACEX Sw@p

Service with simultaneous collection and delivery at the request of the e-N@CEX customer. This applies when the product of a previous shipment must be exchanged.

Returns

Manage returns of your online shopping via the NACEX.shop points. Check the returns conditions at the online shop where you made the purchase.

Shipments to private individuals: For shipments to home addresses, in the event of the addressee not being in, a notification will be left in order to arrange a second and final delivery, except for Premium Services.
Our e-Commerceservices include a delivery pre-alert message.

Our e-Commerce services include an early delivery alert. If you need to adapt your website, we have special conditions in place for collaborating companies.
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